What is a heat pump?
You may already be using this technology without realising it — a fridge uses the same basic principle to remove heat from the food inside and eject it outside, keeping the food cold. A heat pump reverses this process, extracting heat energy from the outside air, ground or water and moving it into your home to provide heating and hot water.
What is an air source heat pump?
An air source heat pump, such as the market-leading LG range, is essentially a unit that sits outside your home and uses a fan to draw air through the refrigerant piping, where the heat energy is harvested and upgraded. It runs on electricity, converting each kilowatt of electrical energy into 2, 3, 4 or more kilowatts of heat energy — free, renewable energy replaced each day by the sun.
How much will it cost to install?
A number of factors affect installation cost, including the age and size of your property, insulation and thermal efficiency, and the number of rooms and radiators. On average, installation costs between £5,400 and £10,800 depending on these factors.
How much will I save on running costs?
This depends on your current heating system, but even against a gas boiler you’re likely to make significant savings. For oil, LPG or direct electric heating, the savings can be even greater.
How long will it take to install?
For a new-build home, an air source heat pump can typically be installed in a couple of days. For a refurbishment, timing depends on whether radiators need replacing, the water cylinder needs re-siting and where the outdoor unit will be fitted — including whether you are replacing your existing system entirely or adding a heat pump alongside it in a hybrid setup.
What happens when it’s freezing outside?
Modern air source heat pumps are designed specifically for UK & Ireland conditions, continuing to work at maximum efficiency down to -10°C and carrying on working to -20°C or beyond, so you can rely on a warm home even with snow on the ground.
Are heat pumps noisy?
The outdoor unit has a fan that draws air across the internal components, producing a whirring noise in operation. The amount of noise depends on the quality of the product — the latest models are amongst the quietest available, running close to the noise level of a typical library, which gives more flexibility in where the outdoor unit can be sited.
Can heat pumps link to smart controls?
Yes. Modern systems come with smart controls that let you monitor and control your heating from anywhere via an app, see how much energy you’re using, spot trends and adjust your heating to match your needs. These controls also mean your installer can access the system remotely to check it’s running efficiently and troubleshoot if needed.
Is a heat pump suitable for an existing home?
Suitability depends on the building and its current heating system. Tell us about the property, insulation and radiators or underfloor heating so we can discuss the next steps.